How-to

Change a student's deadline

A deadline set by the course applies to everyone who enrols, but Alva Courses lets you override it for one person from their member page — or move a whole selection of students on one course in a single update.

Change one student

1. In the Shopify admin, open Alva Courses, go to Members, and open the student.
2. In the student's course table, read the Access deadline column. It shows a date, or Unlimited.
3. Click Edit under the access deadline on that course's row.
4. Choose Unlimited to remove the deadline, or Limited to set one.
5. Enter the access deadline. The field names the time zone the date is read in, which is your store's.
6. Click Save. The course row shows the new deadline straight away.

Change a group of students

Bulk changes are made from the course, not from the member list, because a deadline belongs to one student on one course. Open the course, select its Members tab, tick the students you want, and choose Update access. The dialog is titled Update access deadlines: pick Unlimited or Set a deadline under Access duration, enter the date, and confirm. It tells you how many members it moved.

What a deadline change does not do

• It never reopens access that a refund took away — see refunds and course access.
• It never touches progress, quiz attempts, grades or certificates. Only the date moves.
• It never ends access by itself, unless Alva support has switched on deadline enforcement for your store. A date in the past marks the enrolment Expired, but with enforcement off the course still opens. To remove access, use Unenroll on the member page or Shopify Flow's Revoke course access — see set a course deadline.
• A bulk update moves the whole selection or none of it. If one of those enrolments changed while your dialog was open, nothing is saved and you are asked to review the selection and try again.

What students see

The change is live on the student's next page load. With deadline enforcement off, the default, the course player shows students no countdown or expired label, so the change doesn't show on your storefront. On a store where Alva support has switched enforcement on, extending a live deadline moves the countdown on their course card, and extending one that had already passed removes the greyed Subscription Expired label from their course list and My Learning page, clears the "Your access to this course has ended" screen and returns them to their lessons with all their progress intact.

See also

Start with setting a course deadline, check who is affected in view members and progress, or diagnose one case in a student locked out after a deadline.

Last updated 2026-10-13