How-to

Edit your email templates

Alva Courses keeps the wording of the enrollment, completion and digest emails in their own templates. One page in the Shopify admin holds all of them: a tab per email, a live preview, and merge variables you can drop into any line.

Open the editor

1. Open Shopify admin, then open Alva Courses.
2. Go to Settings and find the Email Template section.
3. Choose Edit Email Template to open the Email Templates page.
4. Select the tab for the email you want to change, edit its fields, and save.

Which emails you can edit

Four tabs: Enrollment email, Completion email (grades A–C), Completion email (grades D–F) and Monthly digest. Each tab owns six fields — Email Subject, Email Title, Email Message, Button Text, Footer Text and Login Hint. An order containing several courses uses the enrollment template too, sent as a single email.

Settings outside the tabs

From Name, the colours, the logo size, the button rounding and the text alignment sit outside the tabs and apply to the enrollment and completion emails (only the enrollment email shows the logo). The monthly digest goes out under your store name instead, and the certificate email is configured on the Certificates settings page and sent under the certificate's issuer name. A second email type needs its own words, not its own palette.

Insert a variable

Every field has an Insert Variable button offering thirteen placeholders — {course.title}, {customer.first_name}, the order number, the enrolment expiry date and the rest. Alva Courses fills each one in as the email is sent. The same panel also lists one {contact.your_key} placeholder for every contact property your store uses, so an email can greet a student with their cohort, their employer or anything else you store against them. A student with no value saved for that property gets an empty space, never the placeholder text.

Variables are simple slots, replaced once in a single pass. There are no loops, no conditions and no filters, so a template cannot contain logic — write the words you want and let the placeholders carry the details. A name Alva Courses does not recognise is left in the email as ordinary text, so check the spelling.

Preview before saving

The Email Preview pane redraws as you type and has a Dark Mode and Light Mode toggle, so you check both before students do. Save when ready to apply your changes.

See also

Read more about the course completion email, the monthly progress digest, or sending from your own domain.

Last updated 2026-10-02